"The Alley Chicago...The Midwest's premier one stop shop for Gothic, Punk, Emo and Rock Clothing"

Prices are subject to change. There may be instances where an item becomes backordered
or discontinued. If such an event occurs, we will email you as soon as possible.

The Alley Returns & Exchanges Policy

We offer a 7 day money back guarantee after receipt of your product if for any reason you are not satisfied with your purchase.

Merchandise must be returned unused in its original packaging with all original articles intact. If the item returned
to us shows obvious wear and tear or is not in the condition that it was originally shipped, then your return will be denied. We are not responsible for any extra shipping fees that you may incur in returning or exchanging your merchandise.

We do not issue refunds for shipping fees unless the items that you received were not items on your invoice. Changing your mind about an item or an order you placed after you receive it is your prerogative and we are not responsible for shipping charges if you do so.

For all returns, you must email our customer service team for authorization!

We believe in the products that we make and sell. If there is a gross defect in the item that you receive, we will gladly replace it. You must email us within 24 hours of receipt of your item. We will gladly replace
the item after you have followed these simple instructions and we have received the defective product within 7 days of your email.
Please be advised that our brick and mortar store locations can not handle your exchange or return requests. At the same token, we online can not handle your exchange or returns on purchases made at our brick and mortar
store locations. Our brick and mortar store locations each have their own individual exchange and return policies, and we can not and will not interfere on your behalf as we are a separate entity.

**Please note that any purchases involving Evil Kitty, Lucky Kat, and Switchblade Stiletto are subject to the Returns & Exchange policies set forth by their respective owners.

How To Return or Exchange Your Orders

After you have emailed us regarding your exchange or return, please follow these simple steps to ensure a smooth transaction. Please include a note with the following information:

Your full name

address

phone number

e-mail address

A list of the items you are returning or exchanging (style number, color, size, and quantity, please!

The reason why you are returning them

What you would like us to do for you (exchange for a different size/color/style, refund your money, etc.).

Be sure to include the style number, size, color, and quantity of what you want if you are asking for an exchange!

If this information is missing, it will delay the processing of your exchange.

Please ship your return or exchange to:

The Alley Chicago
Attn: Returns & Exchanges/ Jackie
3228 North Clark Street
Chicago, Illinois 60657

For your peace of mind, we recommend insuring your return package and/or requesting a proof of delivery or signature confirmation! We know this costs an extra, but this is the only way that you can be assured that we received your package. If you decide to ship your return without this added precaution, we, and the
company you shipped the package with, are not responsible if it is lost or damaged.

The Alley Internet Pricing Information

All prices on our Web site are listed in U.S. dollars.

Price Matching

Regular, sale and clearance prices for products on Thealley.com may vary from The Alley stores. We do not match the price of our online merchandise with the prices offered by The Alley stores or another company, and The Alley stores do not match the price of our online merchandise.

Shipping Policies

We ship using USPS first class mail depending on the location of the recipient. Orders within the Continental USA, usually ship within 7-10 business days after your payment has cleared. We are not liable for the delays
caused by the USPS, so please be aware that there may be times that your order may delayed due to the holidays. Some orders may be shipped USPS priority mail, UPS or FEDEX ground depending on the item.
International shipments, packages shipped to Military Addresses, and shipments to Alaska, Hawaii and overseas may take 3-4 weeks after you payment has cleared to arrive, depending on their destination.

Notice to our International Customers

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you as we have no control over these charges and
cannot predict what they might be. Customs policies vary widely from country to country so you should contact your local customs office for further information before ordering from our website. When you place an order at Thealley.com, you are considered the importer of record and must comply with all laws and regulations
of the country in which you are receiving goods. We cannot and will not mark packages as "gift", "sample", or anything other than "merchandise" on the applicable customs forms nor will we reduce the value of said package
to lessen the taxes and duties levied against the recipient. No exceptions will be made to this policy!

Payment Forms Accepted

We accept certified money orders, and cashier's checks.
We will accept mail in orders with certified Money orders or Cashier's Checks
only.
We accept instant transfers, echecks, Visa, Mastercard, Discover, and American
Express through our Paypal payment server.
Contrary to popular belief, you do not need to be a Paypal member in order to pay via Paypal. We chose Paypal as our checkout service and our payment processor because we have found their services to be the most efficient and safest. The Paypal payment processor is no different from other payment processors used
on other websites.

PayPal�The Alley Chicago's service to make fast, easy, and secure payments for your Alley Chicago purchases!

You may send your payments to:

The Alley Chicago Mail order Department
3228 North Clark Street
Chicago, Illinois 60657

Please be aware that it may take up to 2 weeks for us to receive your payment
as the timing is dependent on the U.S. postal service.

We do not ship COD.

If you reside within the State of Illinois you will be charged 9% sales tax. No sales tax for purchases shipped outside Illinois.

This Website is Operated by Thealley.com

The Alley.com website is operated by Thealley.com, a division
of Rags To Riches Corporation.

The corporate mailing address for Thealley.com
is 858 West Belmont Avenue, Chicago, Illinois 60657.

Your Use of This Website is Governed by These Terms and Conditions

Please take a few minutes to review these Terms and Conditions.
Your use of this website constitutes your agreement to follow these rules and
to be bound by them. If you do not agree with any of these Terms and Conditions,
do not use the Thealley.com website.

These Terms and Conditions May Change

Thealley.com reserves the right to update or modify these
Terms and Conditions at any time without prior notice. Your use of this website
following any such change constitutes your agreement to follow and be bound
by the Terms and Conditions as changed. For this reason, we encourage you to
review these Terms and Conditions whenever you use this website.

All of the Content you see and hear on Thealley.com website,
including, for example, all of the page headers, images, illustrations, graphics,
audio clips, video clips and text, are subject to trademark, service mark, trade
dress, copyright and/or other intellectual property rights or licenses held
by Thealley.com, one of its affiliates or by third parties who have licensed
their materials to Theallley.com. The Skull & Crossbones Design is a registered
trademark of The Alley, Inc. The entire Content of this website is copyrighted
as a collective work under U.S. copyright laws, and Thealley.com owns a copyright
in the selection, coordination, arrangement and enhancement of the Content.

The Content of this website, and the site as a whole, is
intended solely for personal, noncommercial use by the users of our site. You
may download, print and store selected portions of the Content, provided you
(1) only use these copies of the Content for your own personal, non–commercial
use, (2) do not copy or post the Content on any network computer or broadcast
the Content in any media, and (3) do not modify or alter the Content in any
way, or delete or change any copyright or trademark notice.

No right, title,or interest in any downloaded materials is transferred to you as a result of any such downloading. Thealley.com reserves the complete title and full intellectual property rights in any Content you download
from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from
the Content without first obtaining written permission from Thealley.com.

Submissions

We welcome your comments regarding this website. However,
any comments, feedback, notes, messages, ideas, suggestions or other communications
(collectively, "Comments") sent to Thealley.com shall be and remain
the exclusive property of Thealley.com. Your submission of any such Comments
shall constitute an assignment to Thealley.com of all worldwide rights, titles
and interests in all copyrights and other intellectual property rights in the
Comments. thealley.com will be entitled to use, reproduce, disclose, publish
and distribute any material you submit for any purpose whatsoever, without restriction
and without compensating you in any way. For this reason, we ask that you not
send us any comments that you do not wish to assign to us, including any confidential
information or any original creative materials such as stories, product ideas,
computer code or original artwork.

User Submitted Content(including, but not limited to, text,
photos, or video submitted in connection with Gift, Forward-to-a-Friend messages
or any other messaging service)

Thealley.com message services available to our guests are
subject to the following guidelines. Out of respect for all of our guests, we
ask that you do not use obscene, profane or threatening language in messages.
In addition, we ask that you do not submit or post photos, videos or other media
that include obscene, profane or threatening images. Examples of the kinds of
conduct or content that are prohibited in user submitted content include:

* The transmission of any content that could violate, or
could facilitate the violation of, any applicable law, regulation or The Alley/
Rags To Riches Corporation rule or policy.

* The transmission of any content that is profane, libelous, defamatory, obscene,
pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy
or publicity rights, abusive, inflammatory or otherwise objectionable.

* The impersonation of any person or entity in any part of a gift message.

You are solely responsible for the content of any messages and/or images you
submit and The Alley assumes no liability for any content submitted by you.
We may, but are not obligated to, restrict or remove any and all content from
a message that we determine in our sole discretion violates these guidelines
or is otherwise harmful to us, other Alley affiliations, guests or any third
party. The Alley reserves the right to purge the content you provide after 90
days of creation.

Any content you submit is for non-commercial use only. You
must provide your actual e-mail address in order to send your content. Any content
you submit will be routed through the Internet and you understand and acknowledge
that you have no expectation of privacy with regard to any content you submit.

Colors

We have done our best to display as accurately as possible
the colors of the products shown on this website. However, because the colors
you see will depend on your monitor, we cannot guarantee that your monitor's
display of any color will be accurate.

Correction of Errors and Inaccuracies; Limitations on Quantity;
Returns; Risk of Losses

The information on this website may contain typographical
errors or inaccuracies and may not be complete or current. We therefore reserve
the right to correct any errors, inaccuracies or omissions and to change or
update information at any time without prior notice (including after you have
submitted your order). Please note that such errors, inaccuracies or omissions
may relate to product description, pricing and availability. We also reserve
the right to limit quantities (including after you have submitted your order).
We apologize for any inconvenience this may cause you. Please see our Pricing
Information for more details. If you are not fully satisfied with your purchase
you may return it with the original packing receipt within 7 days after you
receive your order. Additional restrictions apply. Please see our Return Policy
for more details. The risk of loss and title to items purchased from Thealley.com
pass to the purchaser upon our delivery to the carrier.

Gift Certificates

All GiftCards, and other gift certificates are deemed purchased
in and issued from the State of Illinois. The risk of loss and title to such
items pass to the purchaser upon our delivery to the carrier, whichever is applicable.
All giftcards and gift certificates can only be used at our Brick and Mortar
locations.

DISCLAIMERS –– GENERAL

THEALLEY.COM WEBSITE IS OPERATED BY THEALLEY.COM, A DIVISION
OF RAGS TO RICHES CORPORATION, ON AN "AS IS," "AS AVAILABLE"
BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT
PERMITTED BY LAW, THEALLEY.COM, THE ALLEY CORPORATION, ALLEY BRANDS, INC. AND
THEIR AFFILIATES (COLLECTIVELY, THE "RAGS TO RICHES CORPORATION BUSINESSES")
DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE
AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE OR USE.

WITHOUT LIMITING THE FOREGOING, THE RAGS TO RICHES CORPORATION
BUSINESSES DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE
OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY
OFFERED BY THE MANUFACTURER OF THE ITEM.

WITHOUT LIMITING THE FOREGOING, THE RAGS TO RICHES CORPORATION
BUSINESSES DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE
IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEBSITE
WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

WITHOUT LIMITING THE FOREGOING, THE RAGS TO RICHES CORPORATION
BUSINESSES DISCLAIM ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH
ITEM DESCRIPTION. ALL PRODUCT DESCRIPTIONS ORIGINATE FROM THE MANUFACTURER OF
THE ITEM.

THE RAGS TO RICHES CORPORATION BUSINESSES DO NOT ENDORSE
NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE
OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION
CONTAINED ON THIS WEBSITE, OR ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS
WEBSITE. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO
MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY
OTHER WEBSITE.

THE RAGS TO RICHES CORPORATION BUSINESSES MAKE NO REPRESENTATION
THAT CONTENT PROVIDED ON THIS WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE IN
LOCATIONS OUTSIDE OF THE UNITED STATES.

THE RAGS TO RICHES CORPORATION BUSINESSES ASSUME NO RISK
OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEBSITE.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, SHALL THE RAGS TO RICHES CORPORATION
BUSINESSES OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR
SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT
OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES
TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL,
INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA,
INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION,
EVEN IF AN AUTHORIZED REPRESENTATIVE OF ANY RAGS TO RICHES CORPORATION BUSINESS
HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT
ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY
IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE,
THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY
SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY
PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE
FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE TARGET CORPORATION BUSINESSES
UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED
SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

ENFORCEMENT OF TERMS AND CONDITIONS

BY ACCESSING AND USING THEALLEY.COM WEBSITE, YOU AGREE THAT
YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS,
AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE
LAWS OF THE STATE OF MINNESOTA, UNITED STATES OF AMERICA.

Last updated August 2007.

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The Alley Chicago Is Open 365 Days A Year!
3228 North Clark Street Chicago, IL. 60657
773-325-0530 ext 666